FAQ

Can you change the colors on the print?
No, sorry!

Can I buy the digital file of the print so I can print it at home or at my local print shop? I promise I won't share it, or sell it.
Digital downloads are not available for my art prints. If you're an art consultant looking to license my art please contact me to discuss.

Production time is 3-5 business* days + transit time for fine art paper prints. *Business days do not include the weekend.

Production time is 3-5 business* days + transit time for fine art paper prints *Business days do not include the weekend.

Print will ship via UPS and can take anywhere between 1-4 weeks depending on which option you choose at checkout.

Custom Fees and Taxes
You are responsible for an additional customs fees and/or taxes your respective country may charge upon import.

I'm an international buyer and am going to be in the U.S. for a few days. Can you send my order to the hotel I will be staying at?
Yes, absolutely. I will do my best to make sure it arrives on time.

There are a couple of things to keep in mind:

• Please confirm with your hotel that they can receive packages for their guests.
• Please email me 2 weeks prior to your departure date so that we can coordinate. Please include your arrival and departure dates, as well as the name and address of the hotel.

My tracking number says that the package is delivered, but I didn't see it in my mail box.
Your package could have been lost or stolen. But before you jump to that conclusion, I advise that you first check with your neighbors to make sure they didn't receive it on accident.

I have also had cases where local post offices hold the packages, for some reason. So I recommend checking in with them to see if they have it. You may want to ask if they know which carrier had delivered your package that day. They may be able to shed some light on the situation. You must work quickly, though, if you let too many days pass by the post office may not be able to help you.

If it is completely lost please contact me. I will file a claim with the mail insurance company, and will work on re-sending your order.

I am an international buyer, and my order status says shipped but it's been two weeks and I still haven't received it.
Unfortunately once I take a package to a mail carrier it is no longer under my control. If it has been two weeks and you still haven't received your print it could be that it is being held up in customs. Sometimes, rarely but it does happen, international orders can take up to 4 weeks. Yes, even if it's being shipped to Canada or Mexico.

If it's been more than 4 weeks since you've received the shipping notification please email me.

My print arrived bent and damaged :(
If your print has arrived damaged please email me asap with pictures of the damage! If the packaging was also damaged please include pictures of that as well.

I will use these pictures to file a claim with the shipping carrier, and will send you a replacement print.

The print doesn't match my decor as I originally thought it would, can I return it?
All sales are final as each print is made-to-order and I don't have space to hold inventory.

Free Mockup Service
If you are unsure of how a print will look in your space, I offer a cool service where I photoshop it into your space for free.

This way you can visually see what it will look like without the hassle of purchasing and returning it.

I bought a frame for the print and it doesn't fit, can I return it?

All sales are final and for this reason I highly recommend waiting to receive the print before purchasing your frame.

If I accidentally send you the wrong size, please contact me.

Currently not accepting wholesale accounts.

If you're a designer, decorator, art consultant or work in the interior design industry I would like to invite you to join my Trade Program. Learn more about it here.

Thanks so much for your interest! Unfortunately, due to my current schedule I'm not accepting any commissions.